Last updated: September 1st, 2025

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You. We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words with capitalized initial letters have meanings defined under the following conditions. The following definitions shall have the same meaning whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.

Affiliate means an entity that controls, is controlled by, or is under common control with a party.

Company (“the Company”, “We”, “Us”, “Our”) refers to A-C Air Care, 6126 Rainbow Drive, Elkridge Maryland 21075.

Cookies are small files placed on Your Device containing browsing information.

Country refers to Maryland, United States.

Device means any device capable of accessing the Service (computer, phone, tablet).

Personal Data means information relating to an identified or identifiable individual.

Service refers to the Website.

Service Provider refers to any third-party company or individual assisting the Company in delivering the Service.

Usage Data is data collected automatically when using the Service.

Website refers to A-C Air Care, accessible at https://www.acaircare.com/.

You refers to the individual accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide certain information, including:

Email address

First and last name

Phone number

Usage Data

Usage Data

Collected automatically and may include:

IP address

Browser information

Pages visited

Time and date of visits

Mobile device identifiers

Diagnostic information

Tracking Technologies and Cookies

We use Cookies, beacons, tags, and scripts for tracking activity and improving our Service.

Types of Cookies:

Essential Cookies (for authentication and security)

Acceptance Cookies (to remember cookie preferences)

Functionality Cookies (to remember user preferences)

For more details, see our Cookies Policy.

📱 Mobile Messaging & SMS/MMS Consent

By providing your mobile phone number, you expressly consent to receive SMS and MMS messages from A-C Air Care at the number provided. These may include:

Appointment reminders

Service updates

Promotional offers

Customer support messages

Follow-up communications

Message frequency varies. Message and data rates may apply.
Messages may be sent using automated technology, including an autodialer or automated system.

Opt-Out Instructions

You may opt-out of SMS messages at any time by replying:
STOP

You may also opt-out by emailing [email protected].

After opting out, you may receive a confirmation message.

Help Instructions

For help, reply HELP, or email [email protected].

No Sale of Mobile Data

We do not sell or share your mobile number or SMS consent with third-party marketers.

Third-Party Messaging Providers

We may use reputable service providers to send and deliver messages on our behalf. These providers must maintain the confidentiality and security of your information.

Use of Your Personal Data

The Company may use Personal Data for:

Providing and maintaining the Service

Managing Your account

Fulfilling contracts or requested services

Contacting You via email, phone, SMS, or other communication channels

Sending news, offers, or information related to products or services

Handling customer requests

Business transfers

Data analysis, marketing optimization, and service improvement

Retention of Your Personal Data

We retain data only as long as necessary for purposes outlined in this Privacy Policy, unless longer retention is required for legal obligations.

Transfer of Your Personal Data

Your data may be transferred to computers outside of Your jurisdiction. By using the Service, You consent to such transfers. We take reasonable steps to ensure secure handling of your data.

Delete Your Personal Data

You may request deletion of your Personal Data by contacting us or through your account settings. Some data may be retained when legally required.

Disclosure of Your Personal Data

Business Transactions

Personal Data may be transferred in connection with mergers, acquisitions, or asset sales.

Law Enforcement

We may disclose Personal Data if required by law or valid requests by public authorities.

Other Legal Requirements

We may disclose Personal Data to:

Comply with legal obligations

Protect Company rights or property

Prevent wrongdoing

Protect user safety

Prevent legal liability

Security of Your Personal Data

No method of transmission over the Internet is 100% secure. We strive to protect Your data but cannot guarantee absolute security.

Children’s Privacy

We do not knowingly collect data from anyone under age 13.

Links to Other Websites

We are not responsible for external websites linked from our Service.

Changes to This Privacy Policy

We may update our Privacy Policy periodically. The updated version will be posted on this page.

Contact Us

If you have questions about this Privacy Policy, contact us at:

[email protected]